Frequently Asked Questions

FAQ


  • 01. Why did you update the layout of TheOffCampus.com?

  • TheOffCampus.com staff decided to update the layout and feel of TheOffCampus.com for a number of reasons:

    1. Delivers on a singular value proposition in a world-class way

    2. Simple, intuitive, and anticipates needs

    3. Exceeds expectations

    4. Emotionally resonates

    5. Changes the user’s life for the better

    • 02. Do I have to pay to use TheOffCampus.com?

    No. Use of TheOffCampus.com is absolutely free to use.

    Student renters can view, compare, and contact owners of local houses and apartments for rent, in order to find that perfect off-campus house.

    Real estate agents, commercial property managers, landlords, and homeowners can post one or multiple houses for rent for free. There is no charge to use the site.

    However, if you would like to feature your property, there are paid options to highlight and feature your property that will help you rent your house faster, for more rent, and with higher quality tenants.

    • 03. How come my listing is not displayed on the MAP?

    Only FEATURED listings are displayed on the MAP. To change your listing to a Featured Listing, EDIT your listing and select the FEATURED option.

    • 04. I know that TheOffCampus.com is free to use, but can I pay to highlight and feature my house for rent?

    Yes, although regular use of TheOffCampus.com is free to use, we recommend highlighting and featuring your property for rent by use of a Featured Listing to TheOffCampus.com. While submitting a new listing or editing an existing listing, check off the FEATURED LISTING box to feature your property.

    If you have questions or need help, send an email to support@TheOffCampus.com and we’ll be glad to help.

    • 05. How do I list my house for rent?

    Listing a house for rent is an easy process:

    1. Login or Register for an account

    2. At top of page, click on Submit.

    3. Enter the property information

    • 06. I’m having trouble registering, can you help?

    In order to register for an account at TheOffCampus.com, use the following steps:

    1. At top of page, click on Register for an Account

    2. Enter all of the required information (username, email address, and agree to the terms of service)

    3. Click Register

    4. Check your email for your password

    5. Enter your username and password on the Login page

    • 07. How long will my listing be displayed on TheOffCampus.com?

    A regular listing will be displayed for 45 days on TheOffCampus.com. After 45 days, your listing will be SAVED in your account for use at a later time or to re-list it.

    • 08. I don’t have a house for rent, but provide another service that I would like to advertise on TheOffCampus.com. Is that possible?

    Sure. We’re happy to assist local business owners with getting the word out about their services. Contact support@theoffcampus.com for more information.

    • 09. I really appreciate TheOffCampus.com and would like to help. How can I help support TheOffCampus.com?

    We’re always looking for good developers to help with the upkeep and maintenance of a site like TheOffCampus.com. Send us an email if you’re willing to pitch in.

    Financially, TheOffCampus.com takes time and energy to keep up and running. Any contribution you can make will help keeping TheOffCampus.com free to use.

    • 10. Why should I add pictures to my house-for-rent listing?

    Do you look at listings if they don’t include pictures? Well neither do most students. Take a minute to snap a few or more pictures of your property for rent. It will help rent your property faster and will show potential renters exactly why your property is the one they want to live in.

    • 11. How do I modify/edit a listing after I’ve posted it?

    Sure, modify away:

    1. Login to your account

    2. Go to your Properties to see all of your current, saved, and pending listings

    3. Click on the Edit button of the listing you would like to edit

    4. Edit away

    5. Make sure you save your listing after you are finished

    • 12. I posted an advertisement last year, can I just re-list it?

    Yes,

    1. Login to your account

    2. Go to your Properties to see all of your current, saved, and pending listings

    3. Click the EDIT button of the listing you would like to re-list.

    4. Change the top button from SAVED to PUBLISH.

    5. Click Save.

    • 13. I only need to find a room for rent, does anybody list just rooms for rent?

    Yes,

    1. Sometimes, someone drops out of a group and the group then has to fill the vacancy.
    2. Homeowners sometimes rent out single rooms in their houses.

    • 14. Can I advertise an entire apartment complex for rent?

    Yes, list the entire apartment complex for rent for FREE.

    However, if you would like to feature your property, there are paid options to highlight and feature your property that will help you rent your house faster, for more rent, and with higher quality tenants.

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